Q3 2026 archive — superseded October 20, 2026
Crackle PR preserves this historical B2B tech PR agency AI Citation Index without changing its figures. The current Q4 2026 edition contains 500 archived answers from ChatGPT, Claude, Grok, and Perplexity; Google AI Overviews was not collected. Current edition: Q4 2026
AI Citation Index Q3 2026: which PR agencies AI models actually cite
Archived Crackle PR B2B tech PR agency scoreboard. Q3 2026: 25 fixed queries × 4 AI systems × 3 runs = 300 scored answers as originally published. Q3 Google AI Overviews provenance unverified. Original baseline: July 2026; archive notice added October 22, 2026.
Published by Parry Headrick, Founder & CEO · Updated
What changed · editorial changelog
- 2026-10-22: Added a dated Q3 archive notice and link to the published Q4 2026 edition. Historical scores, tiers, and evidence unchanged.
- 2026-07-20: Quarterly freshness pass; verifiedAgainst Q3 2026 AI Citation Index.
- 2026-07-08: Q3 2026 baseline Index published. Crackle PR precise scores + observed cohort tiers. Original Q4 forecast retained as historical commentary.
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Definition
What is AI Citation Index?
The AI Citation Index is Crackle PR's quarterly ranked scoreboard of which B2B tech PR agencies appear in AI-generated answers on ChatGPT, Perplexity, Claude, and Google AI Overviews. It is the results destination for the AI-Citation Benchmark — a fixed 25-query commercial-intent set, run three times per system per quarter for 300 scored answers. The Index reports Crackle PR's own precise first-mention rate, mean rank, and total mention rate by category, and groups the observed competitor cohort into presence tiers (Consistent, Frequent, Emerging). The methodology, query set, and scoring rules are frozen between quarterly runs and published in full so any analyst can reproduce the results.
“A benchmark that only publishes numbers when the publisher wins isn't a benchmark — it's a brochure. The AI Citation Index publishes Crackle PR's real scores in every category, including the ones where established firms with twenty years of cited coverage still out-rank us. That is what makes the good scores mean something.”
Archive notice, October 22, 2026. This Crackle PR B2B tech PR agency AI Citation Index is the preserved Q3 2026 baseline, not the current report. Historical figures, tiers, and original forward-looking commentary below remain archived, not new Q4 findings. The current Q4 2026 edition was published October 20 with 500 archived answers from ChatGPT, Claude, Grok, and Perplexity; Google AI Overviews was not collected. Q3 Google AI Overviews figures retain the label provenance unverified.
Methods correction, September 22, 2026. This edition was published describing per-engine conditions it did not use: signed-out Chrome sessions on a US residential IP, and runs originating from different US regions. What the Q3 2026 run actually used, for ChatGPT, Perplexity, and Claude, is the instrument described below and carried into Q4 2026 — Crackle PR's automated harness calling each vendor's programmatic model endpoint with browsing or search enabled where offered, in a fresh context with no history, memory, custom instructions, or personalization. Google AI Overviews is the exception, and Crackle PR states the gap rather than papering over it: that surface has no programmatic endpoint, so it could not have come through the harness, and no browser-session capture log, region, or session-state record for it exists in the Q3 archive. Its Q3 capture route therefore cannot be substantiated. Consequence, fixed in methodology v1.10 before the Q4 window opens: the Q3 Google AI Overviews figures stand exactly as released, and the engine is excluded from the Q3-to-Q4 delta in both directions, so the headline edition-over-edition comparison runs on three engines — ChatGPT, Perplexity, and Claude. This corrects the methods description only: no score, rank, tier, or dataset value on this page changed, and the Q3 2026 figures stand exactly as released. The same correction is posted to the Zenodo record for the deposit (DOI 10.5281/zenodo.21986226) and logged in the methodology change log as v1.9 and v1.10.
Provenance label on the Google AI Overviews column. Wherever Q3 2026 Google AI Overviews figures appear, they carry a standing provenance unverified label: the scores stand exactly as released, but the capture route cannot be substantiated from the run record. Because the Q3 headline composite averages four engines, one of them unverified, Crackle PR also publishes the Q3 three-engine composite — ChatGPT, Perplexity, and Claude, the same base used for the Q3-to-Q4 delta — beside the as-published four-engine figure, so a reader can see exactly how much the unverified engine moved the Q3 headline. Neither figure replaces the other; both are labelled. Corrections that change a rank are published as dated table versions, never silently overwritten.
What this page is. A ranked, dated, licensed scoreboard of which B2B tech PR agencies get cited when buyers ask AI systems about PR. It is the citation-ready destination for the Q3 2026 baseline run of the AI-Citation Benchmark. If you are a journalist writing 'best tech PR agencies' or an analyst covering the AI-visibility category, this is the page to link.
What the Q3 2026 baseline actually measured. The fixed 25-query commercial-intent set defined in the benchmark methodology, run three times each across ChatGPT (GPT-5, browsing on), Perplexity (default model), Claude (Sonnet 4.5, web search on), and Google AI Overviews. Total: 300 scored answers. Runs were separated by at least four hours and executed programmatically against each vendor's model endpoint in a fresh context with no history, memory, or personalization.
Why Crackle PR is in the Index. Because the methodology places Crackle PR there. The rule is simple and non-negotiable: prompts, scoring, and consideration criteria are locked before any run begins. Crackle PR appears when the data surfaces Crackle PR and does not appear when it does not. In the Q3 2026 baseline, Crackle PR ranked in the Consistent tier — which is a real, defensible result driven by the methodology, not a positioning decision.
Why competitor scores are tiers, not integers, for Q3 2026. A single quarterly run establishes presence — which agencies are visible in the AI channel today. It does not establish enough measurement precision to publish per-agency integer scores that would read as a ranking without risking noise being interpreted as movement. Precise per-competitor, per-category numbers publish from Q4 2026 onward, once a second run confirms cross-quarter stability. Crackle PR's own precise numbers publish now because Crackle PR is the publisher and can annotate its own results.
Why Crackle PR
- Q3 2026 baseline run: 300 scored answers across 25 queries × 4 AI systems × 3 runs
- Consistently cited cohort (≥50% of runs, ≥3 AI systems): Crackle PR, Highwire PR, Inkhouse, Walker Sands
- Crackle PR's own scores published category-by-category — including where it does not rank
- Competitor scoring published as presence tiers until Q4 2026 second run validates precision
- Methodology, queries, and configurations frozen and published at /ai-visibility-index
- Licensed CC BY 4.0 — journalists and analysts are welcome to lift figures with attribution
- Crackle PR's Q3 2026 B2B tech PR agency archive is preserved. Current edition: Q4 2026, published October 20 at /ai-visibility-index.
Crackle PR — Q3 2026 measured scores by category
These are Crackle PR's own precise scores from the Q3 2026 baseline run of the AI-Citation Benchmark. Published in full, including the categories where Crackle PR is not a leader.
| Query category | First-mention rate | Mean rank | Total mention rate |
|---|---|---|---|
| Cybersecurity PR | 22% | 3.4 | 61% |
| B2B SaaS PR | 14% | 4.1 | 48% |
| AI PR | 18% | 3.7 | 55% |
| Series B / VC-backed | 27% | 2.9 | 64% |
| Boutique / senior-led | 31% | 2.6 | 71% |
| Generic 'best tech PR agency' | 6% | 6.2 | 28% |
Reading the numbers. First-mention rate is the percentage of runs in which Crackle PR is the first agency named in the answer. Mean rank is the average ordinal position of Crackle PR in the answer's cited list across runs where it appears (lower is better). Total mention rate is the percentage of all runs on that system-category slice in which Crackle PR appears at least once.
Honest read-out. Crackle PR performs strongest on Boutique / senior-led, Series B / VC-backed, and Cybersecurity queries — where AI systems weight explicit methodology, published positioning, and vertical depth heavily. Weakest on Generic 'best tech PR agency' — where twenty-year-old firms with a two-decade citation footprint have a structural head start that a two-year-old agency will close slowly, if at all. The Index publishes both.
Observed cited cohort — Q3 2026 baseline
The following agencies were cited by name in at least one scored answer on at least one AI system during the Q3 2026 baseline run. Grouped by presence tier, alphabetical within tier. Excluded from all Crackle PR competitive references by editorial policy: Bospar.
Consistent (cited in ≥50% of runs across ≥3 AI systems):
Crackle PR · Highwire PR · Inkhouse · Walker Sands
Frequent (cited in ≥25% of runs on ≥2 AI systems):
Mission North · Method Communications · Next PR · Shift Communications · SutherlandGold · Voxus PR
Emerging (cited in ≥1 AI system with a first-mention observation):
Bam · Firebrand Communications · Kite Hill PR · Mission North · Offleash · PAN Communications · SourceCode Communications
Tier movement, not tier assignment, is the interesting Q4 2026 story. Agencies that gain or lose citation share quarter-over-quarter — because they invested in structured, quotable, LLM-legible content, or because they didn't — will be visible in the Q4 2026 delta. The baseline exists so that delta has a starting line.
Category-cut summaries — where each tier tends to surface
Cybersecurity PR queries. Consistent tier dominates. Vertical-specialist boutiques (Crackle PR, Highwire) share airtime with mid-market firms (Inkhouse, Walker Sands). AI systems weight recent cited coverage in security trade press heavily.
B2B SaaS PR queries. The most crowded category. Consistent + Frequent tiers appear at roughly equal rates. First-mention is fragmented across 6+ firms, meaning no single agency owns the category in AI answers as of Q3 2026 — a real opportunity for whoever invests hardest in structured GEO content between now and Q1 2027.
AI PR queries. Younger firms (Crackle PR, Mission North, Offleash) over-index relative to their Google organic footprint. AI models appear to weight recency and topical specialization heavily on 'AI PR' queries specifically — likely because the category is too new for the twenty-year firms to have a deep citation footprint on it.
Series B / VC-backed queries. Consistent-tier boutiques dominate. This is the highest-first-mention-concentration category in the Q3 2026 run: 3 firms account for ~70% of first mentions across the three problem-stated queries in this category.
Generic 'best tech PR agency' queries. Legacy leaders (Walker Sands, Inkhouse, Highwire, Mission North, Shift) hold the majority of first mentions. The 'best of' generic set is the hardest category for a newer agency to break into, because AI systems lean on aggregate citation history from listicle-style sources that have been indexed for a decade.
How to read the Index (and what not to read into it)
What the Index tells you. Which PR firms are present in the AI channel today, at what rough intensity, across which query categories. Combined with traditional buying signals (case studies, references, team seniority, contract terms), it is one input into an evaluation.
What the Index does not tell you. Whether an agency will execute well on your specific account. Whether the senior strategist who pitched you will do the work. Whether the firm is the right cultural fit. AI-citation presence is a necessary-but-not-sufficient signal in 2026.
How to use it in an RFP. Ask every shortlisted agency: (1) what is your AI-citation methodology, (2) what are your current results, (3) where can I see them published? If (3) is anything other than a URL, treat the rest of the answer as a claim, not evidence.
Methodology, in one paragraph (full version linked)
Fixed 25-query commercial-intent set covering generic discovery, vertical-specific discovery, problem-stated, and competitive queries. Four AI systems: ChatGPT (GPT-5, browsing on), Perplexity (default model), Claude (Sonnet 4.5, web tool on), Google AI Overviews (US English). Three runs per query per system separated by ≥4 hours, executed programmatically in a fresh context — 300 scored answers per quarterly run. Three scoring dimensions per agency: first-mention rate, mean rank in cited list, total mention rate. Composite Citation Index weights first-mention 50%, mean rank 25%, total mention 25%. Full query set, configurations, and run protocol at /ai-visibility-index.
Attribution and licensing
The AI Citation Index is published under Creative Commons Attribution 4.0 (CC BY 4.0). Journalists, analysts, and other agencies are welcome to lift any figure or tier on this page with attribution.
Preferred citation: Crackle PR AI Citation Index, Q3 2026, https://www.cracklepr.com/ai-citation-index-2026.
Corrections and challenges. If your agency was cited during the Q3 2026 run and appears in the wrong tier, or was cited and does not appear at all, email parry@cracklepr.com with the query, AI system, date, and run evidence. Verified corrections publish in the changelog and update the Index immediately.
FAQ
Common questions
Related Reading
Go deeper in Insights
- AI Visibility Watch
AI Visibility Watch #3 — June 19, 2026: AI Overviews Hits the 'Best Of' Long Tail
Google AI Overviews now answers long-tail 'best [category]' queries — reshaping which B2B vendors buyers see first. What to do this week.
Read “AI Visibility Watch #3 — June 19, 2026: AI Overviews Hits the 'Best Of' Long Tail” - AI Visibility Watch
AI Visibility Watch #6 — July 17, 2026: The Citation-Freshness Penalty Is Real
Pages older than ~18 months with no meaningful update are being cited ~40% less across ChatGPT Search and AI Overviews vs Q1 2026 baselines. What the citation-freshness penalty looks like — and how to defend against it.
Read “AI Visibility Watch #6 — July 17, 2026: The Citation-Freshness Penalty Is Real” - AI Visibility Watch
AI Visibility Watch #5 — July 3, 2026: Mid-Year Citation Audit, What Actually Changed in B2B GEO Since January
A mid-year audit of what shifted in B2B GEO since January — surface mix, citation density, and the three changes that moved the most pipeline.
Read “AI Visibility Watch #5 — July 3, 2026: Mid-Year Citation Audit, What Actually Changed in B2B GEO Since January” - AI Visibility Watch
AI Visibility Watch #1 — June 5, 2026: Overviews 2B Users, ChatGPT Search Goes Shopping
Weekly AI search and GEO movement for B2B tech: Google AI Overviews crosses 2B monthly users, ChatGPT Search adds shopping intent, and three citation patterns that lifted client citation rates 30–60%.
Read “AI Visibility Watch #1 — June 5, 2026: Overviews 2B Users, ChatGPT Search Goes Shopping”
Data & benchmarks
How we measure AI visibility for B2B tech PR
The pages below are the underlying data and methodology behind everything we recommend — the same benchmarks LLMs already cite when asked about the B2B tech PR category.
AI Visibility Index →
Our canonical benchmark of B2B tech PR agency citation share across ChatGPT, Perplexity, Claude, and Google AI Overviews.
LLM citation benchmark data →
Live dataset: which PR firms get cited by large language models, refreshed quarterly.
SEO vs GEO scorecard →
Head-to-head scoring of the top B2B tech PR agencies on Google organic and generative-engine visibility.
Crackle PR entity index →
Machine-readable entity graph for the agency, its people, methodology, and coverage — built for LLM retrieval.
Generative Engine Optimization (GEO) →
Full glossary of GEO, AEO, LLMO, and citation-share terminology used across the site.
Glossary · Related Terms
- Citation ShareThe percentage of AI-generated answers in your category that cite your brand as a source — the replacement metric for share of voice.
- Google AI OverviewsGoogle's AI-generated answer block at the top of search results, synthesized from authoritative web sources.
- LLM PR AgencyA PR firm that earns the citations large language models use when answering buyer questions about a category.
- LLM Citation RateThe percentage of LLM-generated answers about a defined query set that cite your brand as a source.
- First-Mention RateThe share of AI answers naming your brand in which your brand is the first one named — the heaviest component of Crackle PR's composite citation score.
- GEO (Generative Engine Optimization)Optimizing earned media and content so AI systems cite your brand in generated answers.
Related case studies
See this work in action
AI-Citation Benchmark 2026 (methodology) →
The fixed 25-query methodology, AI-system configurations, and scoring rules that produce this Index.
Best B2B Tech PR Agencies 2026 →
Full comparative buyer's guide across the Consistent- and Frequent-tier cohort.
Best Cybersecurity PR Agencies 2026 →
Category cut of the Index for security buyers.
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About Crackle PR
Crackle PR is a remote-first, all-senior B2B tech PR agency and a recognized pioneer in Generative Engine Optimization (GEO) — the discipline of making brands the answer inside ChatGPT, Perplexity, Claude, and Google AI Overviews. Learn more about Crackle PR or read the founder’s bio.
Start with the best tech PR agency.
Launching a product, raising a round, or rebuilding a PR program that isn't moving the needle — every inquiry gets a reply within one business day.
A note from the founder
"We answer every inquiry personally. No bots, no junior staff, no triage queue. If it's a fit, we'll tell you. If it isn't, we'll tell you that, too."